Over a year ago, I was talking to Greg Gottesman of Madrona on a good book to read on leadership and he recommended an unusual title to me. The biography of President Truman came up and he recommended it as a great read and a good example of great leadership. The book was massive, a hefty 1,000 page book with very small print and a brief section of photos in the middle. This book is not for those with short attention spans.
Too Long, Didn't Read:
- Be vocal on what you believe in so that people don't decide for you.
- People's selfishness can put lots of things at risk, set selfish people right by acting swiftly and forcefully.
- Never accept inferior work and do the right thing, you will earn respect from people who really matt
er.
1. If you don't decide to stand for anything, others will decide for you
Shortly after the unexpected death of Roosevelt, Truman found himself in the dark and trying to fumble his way into office. Always secretive and played his political cards close to his chest, Roosevelt didn't give much for Truman to go off of. When taking office, people were wondering where he stood on the policies that have been set into motion by the existing administration or would he branch into his own version of policies. With little go off of, it was a difficult and hard position to fill.
Because of all the information he needed to absorb, he ended up spending so much time trying to understand the existing situation and not focusing on what he was going to stand for. He was trying to fill in for someone else's policies and that made it very difficult for the nation to see what he believed and stood for. The nation just saw an average joe sinking in the weight of the office.
Once Truman caught up with the situation, something changed. He started announcing his stance on issues and speaking out on things that he believed to be right. Sure, he upset some people and others rallied behind him. However there was much less uproar over having silence from the President.
What I Learned: If you don't stand for anything and don't speak out on what that is as a leader, people will decide what you will stand for and chances are you cannot possibly meet everyones expectations. The result is that you will fail everyone. Stand up for what you believe in. Be vocal and loud. Without passion to fight for what you believe is right, people cannot rally or support you. People need someone to believe in.
2. When people get selfish, you need to be selfish too
During the strikes of the railroad union, the entire nations infrastructure came during a screeching halt. During World War II, the entire nation depended on the rail system to move critical war supplies around the states. The rail road workers were being treated unfairly and the management of the railroad companies were enjoying generous profits and eager not to share them. President Truman was known to not mess around with contractors who were being selfish, so he called them into his office.
President Truman gave them a jaw dropping mandate. Solve the strike in 72 hours, or I'll draft you and the railroad workers into the military by presidential order. It was a gross abuse of presidential power, but it was effective. Within 48 hours, an agreement had been drafted and the nation was back to getting critical war supplies.
What I Learned: When people's selfishness gets in the way of things, it's important to set them straight firmly and swiftly. Letting things go longer just lets people get more entrenched in their ways and it should be handled quickly. It may require doing something uncomfortable, but chances are everyone will thank you when its over.
3. Never accept inferior work
Truman's reputation for making sure suppliers did what they were supposed to do became legendary and helped catapult him to the status of President. He had zero tolerance for sloppy workmanship and corrupt politicians selling contracts to contractors who did cut-rate work and cut corners.
When we was working in Kansas City building county roads, he encountered companies that charged twice the market rate and did a crappy job in building roads. Not only did he withhold payment, but forced the contractor to fix the broken roads and bring them up to code. Ever after his boss, Mr. Pendergast (known for his corruption) called him and asked, "I hear you're making quite a ruckus over this roads" and asked him to back off, he refused. He earned the respect of Pendergast as being the honest members he could count on.
What I Learned: Doing the right thing is never easy and will often cause a lot of problems. Chances are the people who are making the noise benefit from cutting corners and even though its not easy, push through and the right things will prevail. Doing the right thing also earned Truman as a reputation of being a beacon of honesty in a corrupt area. Warning: This was a double edged sword for Truman. He was often passed up for positions that sometimes required politicians to look the other way over shady dealings.